Return Policy

At Maka Turquoise & Tribal Design, we take pride in the quality and craftsmanship of our custom-designed jewelry. If for any reason you are not completely satisfied with your purchase, we offer a 14-day return policy.

Eligibility for Returns:

  • Items must be returned within 14 days from the date of delivery.
  • Returned items must be in their original, unused condition, with all tags and packaging intact.
  • Custom or personalized items are not eligible for return.

Return Process:

  1. Contact our customer service team at makaturquoise (at) gmail (dot) com to initiate a return. Please provide your order number and reason for the return.
  2. Once your return request is approved, you will receive instructions on how to return the item.

Return Shipping:

  • Customers are responsible for the cost of return shipping.
  • We recommend using a trackable shipping method to ensure the safe return of your item, as we are not responsible for lost or damaged returns.


  • Once we receive and inspect the returned item, we will process your refund within 7 business days.
  • Refunds will be issued to the original payment method used at the time of purchase.
  • Return-shipping costs are non-refundable.

If you have any questions or need assistance with your return, please don’t hesitate to contact us at the email above. We are here to help and ensure your satisfaction with our jewelry.

Thank you for choosing Maka Turquoise & Tribal Design.

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